Latest review first
He has been ripping people off for decades. I don't know how Norman is not in jail. My dad had a swimming pool contractor's license and went into business with him in 1981. Norman screwed my dad. He took off with all the money and left my dad holding the bag. My dad...Read more
Empire Pools or Empire Customs Pools, is the new name. Buyer Beware-operated by Norman Uritta one way or another. Their shop location 6665 Shady Grove Rd ***, GA 30041 United States They have a new office located in down town *** off Tribble Gap Rd. Mandy is running...Read more
Mirage Pools - Lying company. Take your money and goodbye.
Pool still not finished and now claim bankrupsy. Need to go after These people. Too many have been screwed.
I have no issue in telling the world about the horrific experiences that we've had with Mirage Pools based out Cummings Ga. They are the worse company that I've ever dealt with in my life. I'm a Professional that bought a $120K pool from them and expected to be treated...Read more
The owner is Norman Urrutia. He is a convicted FELON. Look up Jewell vs Urrutia in Forsyth County court. He is a long term felon. He has ripped off people in Texas, Florida and Georgia. Mandy, Chris,and Igor are thick as thieves. They write hot checks every day. Norm...Read more
My wife and I contracted with Mirage Pools in April 2016 for a $100K+ pool. The contract states a 45-business day construction time (baring inclement weather). It is now 9 months later and they are not finished. We made payments on time yet still we have a lien on our...Read more
The WORST experience we have ever had with any company! We gave a 50% deposit on June 10, 2016. As of today, not even 50% done. We have had to call ever couple of weeks asking when someone will be here to work on the pool remodel. They keep lying to us telling us...Read more
Mirage Pools Sales Representative Review
Well. We had someone come out to give us a pool proposal on June 11 and we have gotten the run around by Derek ever since! Sure wish Derek would give us our bid for the pool!
We had a favorable interaction with Mirage pools sales person. He proposed a pool that we liked and gave us a bid ( attached here) then when it came time to move forward with the project, ( 10 days later) our sales person had left Mirage and the Manager ( Mark M)...Read more
Mirage was hired as a sub contractor for the installation of a pool at my residence. The pool failed every inspection from the City of Milton at least once. They claimed "it's not our fault" every time, even though it was the companies employees performing the work....Read more
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